Privacy Notice

1.1 Information we may collect about you and how we use it.

1.1.1 Your right to privacy is important to us. We want to strike a fair balance between your personal privacy and ensuring you obtain full value from the Internet and other products and services we feel may be interest to you. We comply with the Data Protection Act 1998.

1.1.2 In some areas of our website, we ask you to provide information that will enable us to continually improve your shopping experience or reply to you. This may include where you request goods, information or the supply of services, provide feedback to us or when you complete any on-line survey we may offer from time to time. When you do so, we may ask you to give us your information about yourself such as your name, e-mail address and other information we feel may be needed to deal with your request. You may also provide us with this information over the telephone. We shall store such information for our records.

1.1.3 We may wish to use the personal data we have on such records for future e-mail mailings, support, notification of new products or new versions and general correspondence regarding the products and services we offer. If you are happy for us to use your personal information in this way please indicate this to us otherwise we will be unable to contact you in this way.

1.1.4 We may also receive and store information about you from other sources, such as updated delivery and address information from our carriers or other third parties; or credit history information from credit bureaus, which we use to help detect and prevent fraud and to offer certain credit or financial services to some customers.

1.1.5 The information we hold about you will be kept confidential and will be used only to support your customer relationship with us. We will never disclose or sell your information unless are required to do so by any competent authority.

1.1.6 Because we are constantly improving our website there may be developments in how we use your data - these will be notified to you by updating this policy. When we post changes to this policy, you will see the word "updated on [date]" next to the Privacy Statement link on the front page of the website. We therefore encourage you to periodically review this policy to see how we are protecting your information.

1.1.7 We will never collect sensitive information about you without your explicit consent.

1.1.8 Whilst we will use all reasonable endeavours to protect your personal information, unless we are negligent we shall not be in any way liable for unauthorised third party access to your information or any loss flowing from such access.

1.2 Use of Cookies

1.2.1 We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to track the contents of your shopping basket through the store and for marketing purposes.

1.2.2 If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies should have ’Flemington’ in the file name. Information on deleting or controlling cookies is available at www.AboutCookies.org.

1.2.3 We shall not be in any way liable for any loss or damage caused by you in attempting to delete cookies.

1.2.4 Please note that by deleting our cookies or disabling future cookies you will not be able to place an order using the website, please contact us to place your order by telephone.

HOW TO CONTACT US

2.1 You may wish to contact us if:

2.1.1 you have questions regarding the privacy policy; or

2.1.2 any of the information you have provided us requires changes, e.g. if you change your e-mail address, name or payment details; or

2.1.3 you have comments on the privacy policy or believe that we have not adhered to it.

2.2 You have the right under the Data Protection Act 1998 to request a copy of the personal data which we hold about you on our records. The fee for this service is £10.00.

2.3 We can be contacted by:
2.3.1 email at: info@flemingtondesign.com ; or
2.3.2 post at: Flemington Design, Flemington House, Inverness-shire. IV2 7QP.